FAQs

What types of hair care products do you offer?

At Sensei London, we provide a curated selection of hair care products designed to enhance your daily routine. Our offerings include items such as the Tea Tree Shampoo, which promotes a refreshing scalp experience, and the Leave-in Conditioner, known for its hydrating properties and frizz control. All our products are formulated to be cruelty-free, paraben-free, and vegan-friendly.

Are your products suitable for all hair types?

Our products are formulated to cater to a variety of hair types, including dry, oily, and normal hair. The ingredients used in our formulations are selected for their effectiveness in addressing common hair concerns, making them suitable for a wide audience. However, individual results may vary based on specific hair conditions and needs.

How do I determine which product is right for me?

To select the most suitable product, consider your hair type and specific concerns. For instance, if you experience dryness or frizz, our Leave-in Conditioner may be beneficial. For those seeking a refreshing cleanse, the Tea Tree Shampoo is an excellent choice. Additionally, our product descriptions provide detailed information on the benefits and intended use of each item.

What is your return policy?

We have a 30-day return policy, allowing you to request a return within 30 days of receiving your item. To be eligible for a return, products must be in their original condition, unworn or unused, with tags, and in their original packaging. Please contact us at info@senseilondon.com to initiate the return process.

Do you offer international shipping?

Yes, we offer international shipping to various countries. Shipping costs and delivery times may vary based on the destination. For specific shipping options and rates, please refer to our shipping policy or contact our customer service team for assistance.

Are your products environmentally friendly?

Yes, at Sensei London, we are committed to promoting a healthier planet. Our products are formulated to be cruelty-free, paraben-free, and vegan-friendly, ensuring that they are not only beneficial for your hair but also environmentally responsible.

How can I contact customer service for further inquiries?

You can reach our customer service team by emailing us at info@senseilondon.com or by calling us at 07735803490. We are here to assist you with any questions or concerns you may have regarding our products or services.